Advice and support sessions for flooded Worcestershire residents and
businesses.
The National Flood Forum (NFF) will be hosting some advice and support drop-in
sessions for those who were affected by the recent flooding along the River Severn.
The NFF recovery trailer will be touring flood impacted communities along the river
from Monday 14 th March.
Residents and business owners will be able to speak to flood recovery experts from
the NFF, many of whom have flooded in the past themselves, about their
experiences. They will be able to get advice about issues such as insurance and
property re-instatement or quite simply have the chance to just talk about what’s
happened. The trailer is a one-stop-shop for practical and emotional support.
Heather Shepherd, Community Support Manager and Flood Recovery Specialist for
the National Flood Forum said:
“Having been flooded myself, including during the last month, I understand how
traumatic it is.
I know that the process of recovery is fraught with a number of stresses and
pressures, which is why I would urge anyone who has any flood-related issues or
questions to come and talk to us.
We are here to help, offer advice, signpost you to the best sources of professional
support and actively listen to your concerns.”
In addition to NFF experts, representatives from the county council, the district
councils, the Environment Agency and Severn Trent Water will also be available at
the trailer to help with a wide range of other flooding issues.
The schedule for the trailer is as follows:
Monday 14th March
10.00 till 13.00 – Severn Meadows Car Park 2, Stourport. DY13 8UJ
15.00 till 19.00 – Bewdley Rowing Club, Bewdley. DY12 1AB
Tuesday 15 th March
10.00 till 13.00 – The Pump House Environment Centre, Waterworks Road,
Worcester. WR1 3EZ
15.00 till 19.00 – Copenhagen Street Car Park, 4 Copenhagen Street, Worcester.
WR1 2EY
Wednesday 16 th March
10.00 till 13.00 – Blue Bell Inn, Callow End. WR2 4TY
15.00 till 19.00 – The Rose & Crown, Church Lane, Severn Stoke. WR8 9JQ
Thursday 17 th March
10.00 till 13.00 – Hanley Road Car Park, Upton upon Severn. WR8 0HU
15.00 till 19.00 – Upton Marina, East Waterside, Upton upon Severn. WR8 0PB
Flood impacted residents and business owners from everywhere along the river are
invited to attend whichever location and time is most convenient for them. In
addition, residents and business owners from along the River Severn who are still
dealing with difficult issues from the 2020 and 2021 flood events are also invited to
attend.
Worcestershire County Council’s Cabinet Member with responsibility for the
Environment, Councillor Tony Miller said:
“We’re painfully aware that recovery from flooding is a long and often traumatic and
stressful process and we are pleased to ask the NFF to tour the county with their
community support trailer.
I’m delighted that we’ve been able to work with the NFF and our other partners to
develop and roll out these drop-in sessions and I urge anyone who flooded recently
to join them, share their experiences and get the advice and support they need.”
The Environment Agency’s Place Manager for Worcestershire, Grace Wight added
“We know that flooding is both devastating and life changing. Unfortunately for many
communities across our county it’s not a new experience, however, that doesn’t
make it any easier when it does happen.
Being listened to and having the right support at the right time is crucial. Therefore,
I’m pleased to be working with our partners and the National Flood Forum to be with
communities during their recovery. I encourage people to come to the drop-in
sessions, speak to the agencies and make use of the National Flood Forum for free,
independent advice and support.”
Advice on flooding and resilience issues can also be sought at any time by
contacting the National Flood Forum Helpline on 01299 403055 or visiting
www.floodforum.org.uk
The National Flood Forum, a national charity which is based in Bewdley, has been
commissioned by the Worcestershire councils, the Environment Agency and Severn
Trent Water to use its considerable expertise and experience of working with flooded
communities to run and host the support sessions.